Your satisfaction is our top priority. If, for any reason, you are not satisfied with your order after purchase or if the product has an issue, you may request a return under the following conditions:

**1. Return Period**
You have up to 7 business days after receiving your order to submit a return request.

**2. Acceptable Conditions for Returns**

* The product is defective or damaged.
* The product does not match the specifications listed on the website (color, model, size, etc.).
* The order was delivered incomplete or incorrectly.

**3. Unacceptable Conditions for Returns**

* The product has been used or damaged by the customer.
* The original packaging or product accessories are missing.
* Products that cannot be returned due to hygiene reasons or specific regulations (such as food items or certain consumables).

**4. How to Submit a Return Request**

* Submit your return request through your account in the “Orders” section or by contacting customer support.
* After review, our support team will provide instructions for shipping the product back and guide you through the next steps.

**5. Return Costs**

* If the product is defective or the order was shipped incorrectly, the return shipping costs will be covered by the store.
* In all other cases (such as customer’s change of mind), the return shipping costs will be the responsibility of the buyer.